Job Description
Call Center Representative (Full-Time) - Torrance, CA
Are you a great communicator with a passion for customer service? Do you thrive in a fast-paced environment and enjoy helping others? We're looking for full-time Call Center Representatives to join our team in Torrance, California.
This is an on-site position (not remote), with shifts from Thursday to Sunday, including closing shifts. If you're looking for a job with growth potential, a supportive team, and great benefits, we'd love to hear from you!
Schedule:
Thursday: 3:30 PM - 12:00 AM
Friday: 3:30 PM - 10:00 PM
Saturday: 2:30 PM - 11:00 PM
Sunday: 3:30 PM - 12:00 AM
Since our Call Center operates 7 days a week, 365 days a year, we're looking for candidates who can work weekends and have schedule flexibility.
What You'll Do:
Answer incoming calls from potential customers inquiring about our products.
Provide friendly, professional customer service, helping callers with product questions and order placement.
Educate customers about our products and promotions aired on television.
Work closely with internal departments to ensure an outstanding customer experience.
Maintain accurate data entry while assisting customers.
Handle occasional downtime between calls.
What We Offer:
Competitive pay: $18/hour + incentive bonuses
Comprehensive benefits package, including:
Medical, Dental, Disability, and Life Insurance
Paid vacation and holidays
401(k) with company matching
Growth opportunities - We value strong performers and promote from within!
What We're Looking For:
Excellent communication skills - both verbal and written.
Ability to connect and build rapport with customers from all backgrounds.
A positive attitude and eagerness to learn.
Strong customer service skills with a passion for helping others.
Great attention to detail and data entry accuracy.
Ability to stay calm and professional in a fast-paced environment.
Reliable transportation to commute to our office in Torrance, CA.
Important Requirements:
Must be able to sit and work at a computer for extended periods.
Punctuality and reliability are a must.
Must be available to work Saturday nights.
If you're looking for a supportive team, growth opportunities, and a chance to make a difference in customer experiences, apply today!
Employment Type: Full-Time
Salary: $ 18.00 Per Hour
Job Tags
Hourly pay, Full time, Work at office, Shift work, Night shift, Sunday, Saturday,