Job Description

Disclaimer:

This position requires a background check and drug test to receive a Secret clearance. A current clearance is highly preferred. Feel free to apply if you do not have a current clearance, but we must stress that it can take a considerable amount of time to receive a clearance from the government, and you cannot start work without it.

Prime Response Inc. (PRI) is seeking a full-time Lead  Forklift and Mail Delivery Specialist to provide forklift and mail delivery services within a government facility in Northeast Philadelphia, PA. Primary processes include receiving and processing incoming mail, sorting and preparing mail for delivery, performing mail runs throughout facility to deliver and pickup mail, processing outgoing mail by assigning applicable postage using mail meter system, and scan accountable mail and express delivery packages into package tracking and delivery management application.

Location:

5450 Carlisle Pike, Mechanicsburg, PA 17050

Job Type and Work Schedule:

Full-Time, M-F, 8 am-4:30 pm, 30 minute unpaid lunch

Specific Duties:

• Lead day-to-day coordination of mail room operations to ensure timely and accurate service delivery
  
• Serve as primary point of contact for resolving escalated issues related to mail services and deliveries
  
• Train, mentor, and support junior staff and new team members in standard procedures and safe equipment use
  
• Monitor team performance and assist with scheduling to meet workload demands and operational goals
  
• Ensure compliance with safety procedures and agency policies; report and address any issues promptly
  
• Support management in maintaining accurate records and providing operational feedback or improvement suggestions
  
•   Receive incoming mail from USPS and sorting by address or office
  
• Receive incoming packages from express vendors
  
• Safe and efficient operation of a forklift when required
  
• Safe and efficient operation of van and/or box truck as needed
  
• Capture bar-code information for accountable mail and packages into tracking system
  
• Performs daily delivery and pickup rounds based on established schedule
  
• Obtain electronic signatures of scanned mail/packages and perform daily reconciliation to ensure all items scanned are accounted for either by signature or physical count
  
• Update daily and weekly workload data collection sheets with requested metrics
  
• Process out-going mail using government provided automated mail metering machine, selecting the most cost-effective method while ensuring delivery
  
• Complies USPS mail policies and procedures
  
• Maintains mail room in an orderly and safe manner
  
• Provides customer service on mail services
  

Requirements

• Active SECRET Clearance is required
  
• 5+ years of relevant experience
  
• High energy, customer focused and attention to detail
  
• Clearly communicate both verbally and written
  
• Professional interaction with customers and team members
  
• Verifiable experience with mail services and forklift operations
  

Benefits

Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K. 

PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

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