Retention Call Center Agent - Customer Facing Job at Dish, Roseland, NJ

SDBERkwxc25ibzRDRXVNaXUva3ZaVjQzOVE9PQ==
  • Dish
  • Roseland, NJ

Job Description

Job Description

Company Summary

Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided!

This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.

Department Summary

Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.

Job Duties and Responsibilities

What You’ll Do: 

  • Position and sell products/services to new and existing customers
  • Assess customer needs and offer the best solution
  • Bounce back from challenging calls and stay focused on long-term goals
  • Manage time effectively while engaging with customers and handling data entry
  • Provide exceptional customer service to build and maintain relationships

What’s in it for You:

  • Career Growth: Opportunity to promote up to two levels in your first year
  • Uncapped Commission: Top performers earn over six figures
  • Rewards and Recognition Program : Earn high-value prizes & trips 
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)

Application Process Overview:

After completing your application, the next step is a 15-20 minute questionnaire. You’ll also get a chance to watch brief videos for a realistic role preview.

Skills, Experience and Requirements

  • High school diploma/GED
  • Ability to work full-time on-site 
  • Flexible to work shifts which can include evenings, weekends, or holidays
  • Smartphone/device with active network connection
  • Pre-employment screen
  • Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity
Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Job Tags

Full time, Local area, Flexible hours, Afternoon shift,

Similar Jobs

Danfoss

Finance Intern Job at Danfoss

 ...Job Description Danfoss in Ames, Iowa is looking for an Accounting Intern to support the Global Services (GS), North America Financial Shared Services Organization. The Finance Intern will perform General Ledger and Fixed Asset responsibilities including the preparation... 

94 Old Short Hills Road

Ultrasound Technician Job at 94 Old Short Hills Road

 ...Job Title:Ultrasound Technician Location:Cooperman Barnabas Medical Ctr Department Name:Ultrasound Req #:0000204379 Status:per hour Shift:Day Pay Range: $48.96 - $60.76, per hour Pay Transparency: The above reflects the anticipated hourly wage range... 

Amergis

School Aide Job at Amergis

 ...equivalent required + Comply with all relevant professional standards ofpractice + Current CPR if applicable + TB questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or stateregulation) + Must meet all federal, state and local... 

Quality Healthcare Staffing

Data entry clerk Job at Quality Healthcare Staffing

Qualifications: - Minimum two years of data entry experience, with attention to detail. - Experience with the State Tracking Reporting...  ...meetings and other partner training. Conduct health fair events on weekends and evenings as needed Employment Type: Full-Time

Compass Group

Baker/ Pastry Cook Job at Compass Group

 ...custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years...  ...itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across...